Internal QMS auditor training assessment booklet Essay

Case take 1 Pre- study PreparationInstructions1. to each 1 participant should individually study the background of the company including the background of arranging, organisation chart and process flow chart provided Managing Customer Service front line Office VVG-FO-B-7.5.1 (D) Managing Customer Service Food and Beverage VVG-FB-B-7.5.1 (D) Managing Property engineering VVG-EN-B-7.5.1 (D) Delivery Service Housekeeping VVG-HK-B-7.5.1 (D)2. Prepare an audit program for an inbred audit of one business process but not your hold work (use template of audit plan provided in Case consume 1 end product 1 or current Internal inspect Program). State any assumptions that you have made in preparing the audit plan. The plan should Define the scope of the audit What to audit (documents, records, activities) Who to select for interview and movement for selection Where and when to audit (locations, audit trails, sequences, estimated time required) Methods for gathering objective ma rch (interview, observation, document / record review). 3. Prepare an audit checklist with suitable questions to guide you in verifying the conformance, implementation and effectiveness of the QMS at the Sales and Marketing segment (use template of audit checklist in Case Study 1 Output 2 or current Internal scrutinize Program)Case Study 1 Output 1Name of participant ..ISO 9001 Internal scrutinize PlanAudit Specifications Audit Objectives Audit Scope Audit Client Audit team up Audit involvements Audit Locations Audit Criteria Date ..Day Assessment Program / Audit PlanTime Area article Auditor Auditee Lunch Date ..Day Assessment Program / Audit PlanTime Area Clause Auditor Auditee Lunch Case Study 1 Output 2Name of Participant ..Internal Audit ChecklistDepartment Date of Audit . Title of affair / Documents Auditor .. Auditee . Page(s) of .No St ep Internal AuditISO Clause Checklist Questions Audit Conclusion Case Study 2 Output 2Name of Participant ..For one selected non-conformity / observationInternal Audit Corrective and noise exploit topic No... To From (Auditee) (Auditor) Audit Criteria ISO 9001 Clause No. and / or Procedure exposition of Non-conformity / Observation (Part 1 by Auditor) Auditors Name / touch Date Auditees Name / Signature Date (to be effected 1 moth) (a) Root Cause(s) (Part 2 by Auditee) 2. (b) Correction and Corrective / encumbrance Action Plans to be taken Correction Plans Corrective / Preventive Action Plans Auditees Name / Signature Date Verification of Corrective / Preventive Action Auditors Name / Signature Date